# HelpDeskEddy

- **Website:** <https://helpdeskeddy.com>
- **Primary alias:** `helpdeskeddy.com`
- **Founded:** 2013
- **Employees:** 11+
- **Location:** Moscow, Moscow, Russia
- **Company kind:** PRIVATELY HELD

## Description

HelpDeskEddy is a functional HelpDesk system that provides efficient customer support through email ticketing, a ServiceDesk portal, a knowledge base, and a chat with a widget. It is a comprehensive ticket system designed to deliver high-quality customer support. With HelpDeskEddy, you can manage all customer inquiries in one place, connect all communication channels where your customers usually reach out, automate the ticket processing workflow, and monitor your operators' performance in real-time. The system also provides detailed reports and analytics to help you gain insights into your support team's productivity. Moreover, HelpDeskEddy offers features such as omnichannel support, automation, customer card management, control over operator work, and seamless integrations with various platforms. Join over 200,000 customers who rely on HelpDeskEddy to provide quick and reliable customer service. Enhance customer loyalty, save time, increase productivity, and have full control over your support team with HelpDeskEddy.

## Industries

- 🖥 Programming and Developer Software _(under Computers Electronics and Technology)_
- 🖥 Computers Electronics and Technology

## Links

- [youtube](https://youtube.com/HelpDeskEddy)

## Logos & icons

- logo _(primary)_ — PNG — [download](https://cdn.brandfetch.io/idbktWaaKn/w/256/h/256/theme/dark/logo.png?c=1bxid64Mup7aczewSAYMX&t=1782092373322)

## Colors

| Name | Hex | Theme |
| --- | --- | --- |
| Jelly Bean | #23879a | accent |
| Hit Gray | #adb5bd | light |
| Paarl | #ac662b | dark |

## Fonts

- GothamProMedium — asset _(custom)_
- Open Sans — asset _(google)_

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_Source: <https://brandfetch.com/helpdeskeddy.com>_
_See [/llms.txt](/llms.txt) for a full list of agent-readable pages, and [/auth.md](/auth.md) for how agents authenticate._