HelpDeskEddy's asset
HelpDeskEddy

@helpdeskeddy.ru

Функциональная HelpDesk система, приём заявок через е-майл, ServiceDesk портал, база знаний.

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Description

HelpDeskEddy is a highly functional help desk system that provides top-quality customer support. With HelpDeskEddy, you can efficiently handle all customer inquiries in one place. Connect all your communication channels, including email, WhatsApp, Instagram Direct, and VKontakte, and have all customer messages displayed as tickets on your portal.


You can easily integrate an unlimited number of email addresses, WhatsApp numbers, Telegram accounts, and more. No more monitoring multiple systems or switching between tabs for your operators. Each ticket has a status, allowing operators to track and prioritize their workload effectively.


HelpDeskEddy also offers automation features, allowing you to streamline your ticket processing workflow. Automate ticket distribution among operators based on their workload or ticket parameters. Set up automatic responses and notifications for customers, and receive real-time reports and analytics on your support team's performance.


With HelpDeskEddy, you can improve customer loyalty through fast and high-quality responses, increase your support team's productivity, avoid lost or unanswered customer inquiries, and have complete control over your support service through real-time reports. Our platform has been trusted by over 200,000 customers daily, including small businesses and large international brands. HelpDeskEddy offers transparent pricing, with no hidden fees, and provides excellent customer support.


Try HelpDeskEddy for free and experience improved customer service today!

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