Help Scout is a customer service brand that aims to help you build a company that people love. They provide a range of products and services to deliver an even better customer experience. With Help Scout, you can support your customers across various channels like email and live chat.

Their shared inbox feature allows you to manage and respond to emails as a team, promoting collaboration and efficiency. Additionally, Help Scout offers a Help Center solution where you can create websites with answers to frequently asked questions, providing self-service options for your customers. Their platform makes it easy to talk with your customers, offering features like mailbox workflows, knowledge base, reporting, live chat, customer management, and integrations.

As a brand, Help Scout is committed to helping businesses empower their customers with tools that serve them in the most human and helpful way. They have a diverse team and believe in doing less but doing it better. Help Scout is a remote-first company that values inclusivity and sustainability