Help Scout is a brand that is on a mission to help you build a company that people truly love. They are dedicated to delivering an exceptional customer experience, and they are always looking for talented individuals to join their team. Help Scout offers a range of solutions to support your customer service efforts, including customer support across email and live chat, a shared inbox for managing and responding to emails as a team, and a help center to create sites with answers to frequently asked questions.

They cater to various industries such as SaaS, logistics, e-commerce, manufacturing, education, media, financial services, professional services, healthcare, and property management. The Help Scout platform makes it easier than ever to communicate and connect with your customers. With features like mailbox workflows, knowledge base, reporting, live chat, customer management, beacon integrations, and messages, you have all the tools you need to provide exceptional support.

Help Scout also offers a support toolkit that includes resources, tools, and templates to help you grow your skills and teams. Their blog and customer stories provide inspiration and insights for delivering great customer service. Help Scout is committed to doing right by the customer and values inclusive and sustainable business practices.

They are a Certified B Corporation and have committed 1% of their equity to corporate philanthropy. They also prioritize diversity in their team to build the best product and company possible. Help Scout is a remote-first company, which allows them to hire the best talent and foster work-life harmony.

Join the team and be part of a brand that is passionate about empowering businesses and their customers