# HelpWire

- **Website:** <https://helpwire.app>
- **Primary alias:** `helpwire.app`
- **Employees:** 51+
- **Location:** Alexandria, Virginia, United States
- **Company kind:** PRIVATELY HELD

## Description

HelpWire is a brand known for its simple and secure platform that provides instant remote support to devices worldwide. It is a standalone division of Electronic Team, Inc., introduced in 2023. However, HelpWire first emerged in 2017 as a custom-tailored solution for servicing USB devices over the network. The COVID-19 pandemic prompted the brand to transform its concept into a dedicated remote support service that can be used by IT departments, MSPs, and help desk teams. Despite facing challenges, including the Russian-Ukrainian conflict, the development team persevered to deliver the final service. HelpWire's mission is to optimize remote support by providing a streamlined service equipped with essential remote support instruments. The brand believes in keeping things simple, minimizing barriers between technicians and users, and prioritizing security with enterprise-grade encryption protocols. HelpWire is part of Electronic Team, Inc., a technology development company with expertise in various fields. With a focus on flexibility and continuous improvement, HelpWire strives to make remote support efficient and easy for its users.

## Industries

- 🖥 Programming and Developer Software _(under Computers Electronics and Technology)_
- 🖥 Computers Electronics and Technology

## Links

- [youtube](https://youtube.com/channel/UC-2VswlouJQwG44yE9Zgmgg)
- [twitter](https://twitter.com/help_wire)
- [instagram](https://instagram.com/help.wire)
- [linkedin](https://linkedin.com/company/helpwire)
- [facebook](https://facebook.com/helpwire.electronic.team)

## Logos & icons

- logo _(primary)_ — PNG, SVG — [download](https://cdn.brandfetch.io/idl99uOh3Y/w/820/h/188/theme/light/logo.png?c=1bxid64Mup7aczewSAYMX&t=1784355402187)
- icon _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idl99uOh3Y/w/400/h/400/theme/dark/icon.jpeg?c=1bxid64Mup7aczewSAYMX&t=1784355402288)

## Colors

| Name | Hex | Theme |
| --- | --- | --- |
| Java | #27c1b6 | accent |
| Bull Shot | #874e23 | dark |
| Red Orange | #ff4b2d | light |

## Fonts

- PolySans — asset _(custom)_
- Manrope — asset _(google)_

## Imagery

- banner _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idl99uOh3Y/w/1500/h/500/id60kB2OKa.jpeg?c=1bxid64Mup7aczewSAYMX&t=1784355402518)

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_Source: <https://brandfetch.com/helpwire.app>_
_See [/llms.txt](/llms.txt) for a full list of agent-readable pages, and [/auth.md](/auth.md) for how agents authenticate._