HiOp is the next generation of customer service outsourcing, offering flexible and scalable US-based customer support. With HiOp, businesses can expect elevated customer experiences through high-touch automated interactions and efficient resolutions of complex customer requests. The HiQ technology drives the platform, seamlessly connecting with your systems to diagnose customer needs and craft personalized responses.

The system is technology-driven but agent-supervised, automating processes without compromising service quality. HiOp's dynamic solution integrates with your existing systems, improving workflow and keeping all information up-to-date. The technology is designed to solve complex customer issues, particularly Tier 2 and 3 problems.

HiOp aligns incentives by charging on a pay-per-resolution basis, ensuring that businesses only pay for results. By leveraging HiOp's services, companies can go faster, reduce reply time, hire higher quality agents, and provide one-touch resolutions. Pricing is tailored to the businesses' needs, and HiOp's partnerships with other industry leaders ensure superior results.

Transform your customer service with HiOp and revolutionize your client service experience