@icontek.com
Icontek is a Natural Language Processing (NLP) and Machine Learning engine developer.
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ICONTEK Technology is a leading provider of Next Generation NLU solutions, specializing in Statistical NLP. With our innovative approach, we bridge the gap between traditional Rules NLP and cutting-edge Statistical NLP. Our hybrid operations and R&D pipeline ensure that we stay ahead in the rapidly evolving field of Natural Language Processing.
At ICONTEK, we offer a range of products and services to empower businesses to connect with their customers on a whole new level. Our NLP powers virtual assistants, voice bots, and chatbots, enabling natural and engaging conversations. This allows companies to acquire, engage, and service their consumers anytime, anywhere.
We are committed to making machines easier to use and interact with, and we achieve this through our key offers. Our chatbots outperform humans, delivering a significant impact. As the demands of the new generation of customers grow, we provide the technology to meet their expectations and avoid becoming obsolete.
ICONTEK's NLP engine is enterprise-friendly, delivering groundbreaking performance in automated conversational interfaces. Our technology is applicable to various industries, including banking, insurance, travel, healthcare, and e-commerce. We build NLP engines for critical business applications, allowing your customers to talk naturally, just like they would with any human.
With ICONTEK, you can expect absolute end-to-end organic learning. Our bots learn directly from your real-life operations, ensuring a unique data granularity and preventing data loss. We believe in machine-supervised learning, allowing our bots to observe human agents and end users.
This enables lightning-fast learning and the development of sophisticated rulesets for extraordinary accuracy. We revolutionize the automation process by embracing a hybrid operating model, where machines and humans work in synergy. This ensures a smooth transition to fully automatic machine-led operations, minimizing the risk of poor user experiences.
Our approach empowers businesses to change the rules and achieve remarkable results. Experience the groundbreaking performance of ICONTEK's enterprise-friendly NLP engines. Contact us today to schedule your demo and discover the future of natural language conversation
Company Type
Privately Held
Company Size
11-50
Year Founded
2014
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