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Teleperformance

@intelenetglobal.com

We deliver the most advanced digital business services to help the world’s best brands to adapt their business in meaningful and sustainable ways.

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Teleperformance Group is a leading global outsourced omnichannel customer experience management provider. The company has a strong presence in India, providing exceptional customer service solutions to clients across various industries. Founded in 1978, Teleperformance Group has since become a market leader in the customer experience management industry.


Headquartered in Paris, France, the company operates in over 80 countries, including India, where it has an extensive network of delivery centers. In India, Teleperformance Group's headquarters is located in Gurgaon, Haryana. This state-of-the-art facility serves as the hub for the company's operations in the country.


The headquarters houses multiple customer service centers equipped with the latest technology and infrastructure to deliver superior customer experiences. Teleperformance Group offers a wide range of products and services to its clients. These include customer care and support, technical support, sales and lead generation, market research, back-office support, and social media management.


The company specializes in providing customized solutions tailored to meet the specific needs of each client, ensuring the highest level of customer satisfaction. On a global scale, Teleperformance Group has established various noteworthy subsidiaries, joint ventures, and partnerships. Notably, in 2018, the company acquired Intelenet, one of India's leading customer management outsourcing companies.


This strategic partnership strengthened Teleperformance's presence in India and enhanced its service offerings. With its robust global network and comprehensive service portfolio, Teleperformance Group has cemented its position as a leader in the customer experience management industry. The company has consistently delivered exceptional results and experienced significant growth over the years.


Teleperformance Group's global sales have been consistently strong, contributing to its position as the global leader in its industry. Major events in the company's history include its initial public offering in 1996, listing on the Euronext Paris stock exchange, and its expansion into new markets across the globe. In recent years, Teleperformance Group has focused on investing in advanced technologies such as artificial intelligence and automation to further enhance its service offerings and maintain its competitive edge.


As of the latest available information, Teleperformance Group continues to thrive and expand its operations globally. The company remains committed to delivering excellent customer experiences and exploring new opportunities for growth and innovation in the rapidly evolving customer experience management landscape

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