IntelePeer is a leading brand that offers an enterprise customer communications platform designed to enhance revenue, customer interactions, and business decisions. With their powerful platform, businesses can streamline workflows and integrate communications into their applications and processes. IntelePeer provides various packages, including Trial, Standard, and Advanced, to cater to different business needs.

For contact centers, IntelePeer offers automation and self-service capabilities, along with artificial intelligence solutions to enhance communication strategies and improve customer experience. Their SmartAgent solution automates end-user and agent interactions, while SmartEngage allows businesses to send and manage omni-channel campaigns for personalized and automated customer communications. IntelePeer also specializes in AI and analytics, enabling businesses to gain valuable insights into omnichannel customer interactions and adjust communication strategies accordingly.

They provide support for unified communications, enhancing platforms like MS Teams, Cisco Webex Calling, and Microsoft Teams with advanced voice and messaging capabilities. In addition to their communication services, IntelePeer offers managed solutions, smartflows for omni-channel workflows, marketplace solutions for common business needs, and communication APIs. They serve various industries like education, financial services, healthcare, retail, and utilities.

Trusted by thousands of companies worldwide, IntelePeer has received prestigious awards for their technology innovation and is known for providing industry-leading service, support, and expertise. Whether you need a reliable partner, customer success guidance, or documentation for developers, IntelePeer is dedicated to helping businesses thrive in the ever-evolving world of communications