Intelligent Telecoms & Technologies is a leading telecom brand that has been providing innovative solutions since 2009. With a focus on efficiency and productivity, we are always by your side with well-thought-out ideas and fast solutions. Our expertise in call center solutions and cutting-edge telecommunication infrastructure products has brought convenience to users across the country.

At Intelligent Telecoms & Technologies, we offer a range of solutions to meet your communication needs. Our inbound solutions ensure that customer requests are resolved efficiently and quickly, while our outbound solutions optimize talk time through automated call management and advanced predictive algorithms. We also provide multimedia communication channels (such as chat, email, Whatsapp, and Telegram) and offer blended operations to handle sudden increases in demand effectively.

With our Scripter application, even inexperienced users can create MT scripts, IVR flows, chatbots, and other workflow applications quickly. Our WebRTC Gateway provides a seamless connection between MTs and WebRTC softphones, while our Voice & Screen Recording feature allows you to capture and manage MT and customer conversations. Enhance the quality of your operations with our Quality Management solution, which allows you to listen to MT conversations and evaluate them based on customized assessment forms.

Additionally, our Survey Solutions enable you to design questionnaires for CATI, CSAT, and NPS projects and investigate the root causes of customer dissatisfaction. We, at Intelligent Telecoms & Technologies, are here to empower your business with efficient telecom solutions. Contact us today to discover how we can enhance your communication infrastructure and improve customer experience