@iqor.com
Irresistible corporate culture and smart CX technology make iQor the world's most sought after outsourced customer support & BPO option.
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Founded in 1998 and headquartered in St. Petersburg, Florida, United States, iQor has grown to become a trusted partner for top companies worldwide. iQor offers a wide range of services including customer care, technical support, data analytics, collections, and product repair.
Their solutions span multiple industries, including telecommunications, technology, healthcare, retail, and financial services. The company leverages technology and analytics to drive operational efficiency and provide exceptional customer experiences. Operating on a global scale, iQor has established a significant presence in various countries.
It has numerous subsidiaries and joint ventures, such as iQor Global Services Philippines and iQor Global Services India. These international operations enable iQor to serve clients across different time zones and effectively manage global customer support. In terms of market position, iQor is recognized as one of the leaders in the BPO industry.
With a broad portfolio of services and a global footprint, the company has positioned itself as a preferred partner for major brands seeking to outsource their customer support and related functions. Its commitment to innovation and technology-driven solutions has contributed to its success and competitiveness in the market. Notable achievements for iQor include being named as a Leader in the Everest Group's Contact Center Outsourcing (CCO) PEAK Matrix and the 2021 Stevie Awards for Sales & Customer Service.
These recognitions highlight iQor's dedication to delivering exceptional customer experiences and driving client success. As of the latest update, iQor continues to expand its capabilities and enhance its service offerings. The company remains focused on leveraging advanced technologies, such as artificial intelligence and automation, to improve operational efficiency and deliver exceptional outcomes for clients.
With a strong global presence and a commitment to customer-centric solutions, iQor is well-positioned for future growth and continued success in the BPO industry
Company Type
Privately Held
Company Size
10,001+
Year Founded
1998
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