IST Networks is a leading brand in the field of customer experience technology. With expertise in Cisco Contact Center and Genesys Contact Center, as well as cloud customer experience solutions, IST offers a wide range of products and services to enhance customer interactions. Their offerings include CC and WFO contact center solutions, Cisco Webex Contact Center, Cisco UCCX, Cisco UCCE, and cloud contact center solutions from Genesys.

IST also provides workforce optimization solutions, knowledge management, speech analytics, quality management, and workforce management. They are known for their expertise in Arabic conversations and text-to-speech technology, with Nūn Live, Nūn Studio, and Nūn Editor as their flagship products. IST serves various industries such as insurance, banking, and CX management, offering solutions like customer feedback management, identity management, and journey management.

Backed by a team of over 250 CX experts and engineers, IST has a proven track record with 150+ clients and 350+ successful CX projects. Their dedication, support, and industry recognition have earned them over 40 awards. Contact IST Networks today to revolutionize your customer experience