# JTCG｜Zendesk Global Partner

- **Website:** <https://j-tcg.com>
- **Primary alias:** `j-tcg.com`
- **Founded:** 2018
- **Employees:** 11+
- **Location:** Zhongzheng, Taipei City, Taiwan
- **Company kind:** SELF OWNED

## Description

JTCG is your key partner in creating exceptional Zendesk customer experiences! With omnichannel integration services, we help you build multiple-channel interactions in one place, ensuring seamless communication internally and externally with ticketing functions. Our exclusive Raccoon AI customer service component allows you to serve consumers quickly and effectively in multiple languages, anytime and anywhere. As Taiwan's global strategic partner for Zendesk, we pride ourselves on crafting unparalleled customer experiences that set you apart from the competition. Automating CX processes, increasing productivity, and reducing operational costs are just some of the benefits you can enjoy with Zendesk. Trust JTCG, a leading SaaS service provider, to deliver top-notch AI-driven customer service solutions. Contact us today to embark on a journey towards excellence in customer service!

## Industries

- 📊 Business and Consumer Services

## Links

- [facebook](https://facebook.com/JAMESTECHCONSULTINGGROUP)
- [linkedin](https://linkedin.com/company/jtcg)

## Logos & icons

- logo _(primary)_ — PNG — [download](https://cdn.brandfetch.io/idsPwUszUq/w/213/h/37/theme/dark/logo.png?c=1bxid64Mup7aczewSAYMX&t=1786685259841)
- icon _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idsPwUszUq/w/450/h/450/theme/dark/icon.jpeg?c=1bxid64Mup7aczewSAYMX&t=1786685259947)

## Colors

| Name | Hex | Theme |
| --- | --- | --- |
| Fountain Blue | #61c1bf | accent |
| Black | #000000 | dark |
| Old Lace | #fefaf2 | light |

## Fonts

- Arial — asset _(custom)_

## Imagery

- banner _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idsPwUszUq/w/2256/h/382/id6513Z3Bu.jpeg?c=1bxid64Mup7aczewSAYMX&t=1786685260169)

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_Source: <https://brandfetch.com/j-tcg.com>_
_See [/llms.txt](/llms.txt) for a full list of agent-readable pages, and [/auth.md](/auth.md) for how agents authenticate._