@jitbit.com
Help Desk Software and Customer Service app from Jitbit.
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About
Description
Jitbit Helpdesk is a leading customer service software provider, part of the renowned Jitbit Software company. With over 15 years of experience in the industry, Jitbit has been building reliable and efficient helpdesk solutions since 2005. As a self-funded and profitable company, Jitbit prioritizes customer satisfaction above all else.
What sets Jitbit apart is their unique approach - being both big enough to guarantee stability and small enough to provide a personalized experience. While larger companies struggle with bureaucracy, Jitbit's small size means they can respond quickly to customer needs. The Jitbit team consists of passionate professionals who are committed to delivering excellence.
Led by founder and CEO Alex Yumashev, a tech support automation expert, and co-founder Max Al Farakh, an accomplished web-hacker, they have assembled a talented team spanning various disciplines. Jitbit's dedication to customer success is evident through Lucie Shkonda, the Head of Customer Success, who tirelessly ensures customer satisfaction. Additionally, the Chief Design Officer, Art Dashinski, brings a unique perspective and a military background to achieve outstanding designs.
Robbie Richards, the Head of Marketing, creates compelling content and ensures Jitbit stays visible in the digital sphere. Choose Jitbit Helpdesk for a customer service solution that guarantees stability, personalized support, and a team that genuinely cares about helping your business thrive
Company Type
Privately Held
Company Size
2-10
Year Founded
2004
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