Lena Health is a virtual Personal Assistant service specializing in senior healthcare and social navigation. Our goal is to simplify and improve healthcare for seniors by reducing costly emergency department encounters, hospitalizations, and readmissions while enhancing patient satisfaction, loyalty, and access to care. The challenges faced by seniors with multiple chronic conditions are well-known.

That's why Lena is here to bridge the care gaps and boost preventive care through enhanced senior advocacy and patient guidance. We understand that healthcare can be overwhelming, so we provide dedicated human assistants augmented by AI technology to ensure comprehensive care coordination and social navigation. With Lena, seniors can request tasks and support via SMS, live chat, or voice, making it convenient and accessible for them.

Our assistants become an extension of the member's care team, handling nonmedical needs, following their care plan, and addressing critical gaps in care. Our approach has shown remarkable results. A case study revealed that 77% of users continued to engage with their Lena Assistant without dropping off or dis-enrolling.

Furthermore, providers' warm referrals resulted in over 90% enrollment success rates, and list-based referrals achieved over 60% success rates. If you're interested in revolutionizing the care experience and experiencing measurable impact and return on investment, contact us to schedule a demo and receive a value-analysis. Together, let's make healthcare simpler and easier for seniors