@jrni.com
The experiential relationship management platform for enterprise organizations to deliver personalized customer appointment scheduling, queuing, and event booking.
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About
Description
JRNI is a market-leading brand in customer engagement, offering a comprehensive platform that allows consumers to interact with businesses through their preferred channels. Their vision is centered around providing seamless and efficient experiences for both businesses and customers. JRNI's Intelligent Customer Engagement Platform leverages AI automation to generate high-value engagements at a faster pace.
They also offer JRNI Events, enabling businesses to create unique and scalable event experiences through flexible software solutions. With JRNI Appointments, businesses can optimize omnichannel engagements by simplifying scheduling processes. For seamless customer waiting experiences, JRNI Queuing enhances the waiting experience by minimizing wait times.
JRNI Analytics helps businesses extract maximum value from their data, while JRNI Open allows them to leverage the JRNI ecosystem for further optimization and integration. JRNI also offers the next-generation staff experience with JRNI Studio, ensuring that businesses have the tools they need to deliver exceptional customer service. With solutions tailored for various industries, including retail, banks and financial institutions, credit unions, and state & local government agencies, JRNI empowers businesses to accelerate conversions, facilitate personalized experiences, and streamline customer service.
Learn more about JRNI, their commitment to the customer journey, and the latest innovations through their newsroom and engaging career opportunities
Company Type
Privately Held
Company Size
51-200
Year Founded
2008
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