@kaizo.com
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About
Description
Kaizo is a leading AI-powered platform that revolutionizes customer support operations. Designed exclusively for Zendesk and Salesforce users, Kaizo offers a comprehensive suite of products and services to enhance the performance and efficiency of support teams. With Kaizo, you can achieve performance excellence through data-driven Quality Assurance.
Its advanced AI capabilities allow you to rate tickets in real-time, analyze sentiment and empathy levels, and instantly detect issues to improve customer satisfaction. Additionally, Kaizo's Performance Insights feature provides actionable analytics to review team and individual performance, identify underperformers, and create accurate reports. Kaizo also offers Performance Coaching, empowering agents with data-driven improvement roadmaps and enabling continuous feedback loops for skill enhancement.
Its gamified engagement approach keeps agents motivated with AI-generated goals, in-app rewards, and gamification techniques. Join over 70,000 users worldwide who have experienced remarkable results with Kaizo. Book a call or try it for free with a quick 2-minute installation.
Experience quality assurance, performance coaching, agent engagement, and performance analytics like never before with Kaizo
Company Type
Privately Held
Company Size
11-50
Year Founded
2018
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