# Kayako

- **Website:** <https://kayako.com>
- **Primary alias:** `kayako.com`
- **Founded:** 2001
- **Employees:** 51+
- **Location:** Austin, Texas, United States
- **Company kind:** PRIVATELY HELD

## Description

Kayako is a leading brand offering help desk software for personal and connected customer service. With Kayako, businesses can deliver exceptional customer support in multiple languages across various channels such as live chat, email, Facebook, and Twitter. Their platform provides a frictionless customer service experience, automating workflows and allowing teams to collaborate seamlessly from a shared inbox. Kayako's innovative SingleView™ feature gives customer service teams a complete picture of the customer's journey, enabling them to provide personalized and connected experiences. The brand's helpdesk software comes with powerful out-of-the-box functionality, making it easy for teams to manage requests and conversations from any channel. Additionally, Kayako offers a live chat software that can be customized and integrated into websites and mobile apps, ensuring a tailored and engaging real-time customer support experience. Boosting productivity further, their shared inbox tool, along with a customizable knowledge base, helps customers help themselves 24/7. Kayako's customer service solutions cater to businesses of all sizes, providing effortless support, internal helpdesk solutions, shared inbox capabilities, and eCommerce support software. With Kayako, businesses can deliver excellent customer support experiences with ease.

## Industries

- 🖥 Programming and Developer Software _(under Computers Electronics and Technology)_
- 🖥 Computers Electronics and Technology

## Links

- [twitter](https://twitter.com/Kayako)
- [facebook](https://facebook.com/kayako)
- [linkedin](https://linkedin.com/company/kayako)

## Logos & icons

- icon _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idOnt3vTXr/w/400/h/400/theme/dark/icon.jpeg?c=1bxid64Mup7aczewSAYMX&t=1781817160179)
- logo _(primary)_ — PNG, SVG — [download](https://cdn.brandfetch.io/idOnt3vTXr/w/820/h/126/theme/dark/logo.png?c=1bxid64Mup7aczewSAYMX&t=1781817160088)

## Colors

| Name | Hex | Theme |
| --- | --- | --- |
| Mine Shaft | #313131 | dark |
| White | #ffffff | light |
| Fuchsia Blue | #7f4ec4 | accent |

## Fonts

- var(--headingsfontfamily) — asset _(custom)_
- Montserrat — asset _(google)_

## Imagery

- banner _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idOnt3vTXr/w/1500/h/500/id9ssdYBve.jpeg?c=1bxid64Mup7aczewSAYMX&t=1781817160325)

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_Source: <https://brandfetch.com/kayako.com>_
_See [/llms.txt](/llms.txt) for a full list of agent-readable pages, and [/auth.md](/auth.md) for how agents authenticate._