Introducing KC DigiStore, the go-to brand for all your digital lifestyle needs. As we navigate the challenges posed by the COVID-19 pandemic, please note that we are currently unable to accept returns on purchases for refunds or exchanges. Therefore, we kindly request that you ensure the correct sizing before placing your order.

At KC DigiStore, we prioritize your satisfaction. That's why we offer a 14-day refund policy for items that are faulty, damaged, or unsuitable. Similarly, our 30-day exchange policy allows you to easily exchange any item that doesn't meet your expectations.

For online purchases, our hassle-free returns process is handled through Pargo, ensuring a smooth experience. Please remember that items marked down for clearance purposes or damaged are sold voetstoots and cannot be accepted for an exchange or refund. Additionally, for in-store purchases, refunds and exchanges can be made at any Kappa concept store, provided you present the original proof of purchase and the item is in its original packaging.

While we strive to deliver high-quality products, we understand that defects can occur. If you receive a defective item, we will gladly replace or refund it. In such cases, simply reach out to our customer care line or visit our stores for assistance.

For cancellations that are not the fault of the store and involve large orders, a handling fee of 15% applies. In compliance with consumer rights under the Electronic Communications and Transactions (ECT) Act, you also have a cooling-off period of 7 days after receiving your goods or concluding an agreement. Thank you for choosing KC DigiStore.

Shop with confidence and enjoy your digital lifestyle to the fullest