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Data Cloud gives you a complete view of your customer across marketing, commerce, sales, and service.
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Salesforce is a leading brand that offers a comprehensive range of products and services to help businesses harness the power of real-time data. Their flagship product, Salesforce Genie, is a hyperscale real-time data platform that drives the entire Salesforce Customer 360. With Genie, companies can transform data into customer magic, delivering personalized experiences across sales, service, marketing, and commerce that constantly adapt to changing customer information and needs in real-time.
In today's world, where customers expect personalized interactions, Salesforce Genie provides the solution. By unifying customer data across channels and interactions into a single, real-time customer profile, Genie enables businesses to automate, intelligently, and deliver experiences that are tailored to each customer. It also offers innovative features like real-time data sharing with Snowflake, streamlined customer consent and preference management, and AI-powered data preparation and analytics.
With Salesforce Genie, businesses can seamlessly connect digital and real-world customer interactions, providing the most relevant, personalized, and compelling experiences at every moment. Whether it's creating smarter segments, delivering instant analytics, automating workflows, or leveraging real-time data for marketing campaigns, Salesforce Genie empowers companies across industries to drive their digital transformation and stay ahead of their customer's expectations
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