Lee Cockerell is a renowned brand in the leadership, management, and customer service consulting industry. With an impressive background as the former Executive Vice President of Operations for the Walt Disney World® Resort, Lee brings a wealth of experience and expertise to his consulting company, Lee Cockerell, LLC. Lee's leadership strategies have had a lasting impact, as he spearheaded the development of Disney Great Leader Strategies, a program used to train and develop leaders within Disney.

He has also held executive positions at Hilton Hotels and the Marriott Corporation before joining Disney. Today, Lee dedicates his time to public speaking and consulting, offering workshops and trainings on leadership and service excellence. His widely acclaimed books, Creating Magic…10 Common Sense Leadership Strategies from a Life at Disney and The Customer Rules…The 39 Essential Rules for Delivering Sensational Service, have been translated into multiple languages.

Lee's consulting company focuses on helping organizations create world-class customer service through great leadership. By sharing his practical and down-to-earth expertise, Lee empowers managers to become better leaders for their employees and customers. To bring Lee's innovative and powerful leadership and service lessons to your organization, get in touch with him today via phone or email