# Lia - **Website:** - **Primary alias:** `lia.chat` - **Employees:** 51+ - **Location:** Russia - **Company kind:** PRIVATELY HELD ## Description Lia.Chat is a powerful AI-based bot builder with a sophisticated understanding of the Russian language. It offers automation solutions for your customer service needs. With Lia, you can automate your customer support service and increase productivity. Lia has answered hundreds of millions of inquiries for dozens of companies, instantly resolving up to 80% of customer requests. It can handle up to 10,000 inquiries per minute without compromising the quality of customer service. By using Lia, you can prevent employee burnout and reduce turnover by eliminating repetitive tasks. Lia is suitable for various industries including online education, e-commerce, banking, telecommunications, travel, taxi services, betting, car sharing, food technology, and healthcare. It features an omnichannel bot that can answer common customer questions and provide ready-made dynamic scenarios for complex cases. With its intelligent IVR, voice bots, and visual script editor, Lia improves communication with your customers. The platform also offers smart tags, NPS surveys, AI-powered routing, and real-time analytics to enhance customer interactions and optimize performance. Lia is a product that opens up possibilities for user support automation beyond imagination. Get started with Lia today and revolutionize your customer service experience. ## Industries - 🖥 Computers Electronics and Technology _(under Computers Electronics and Technology)_ - 🖥 Computers Electronics and Technology ## Logos & icons - logo _(primary)_ — PNG, SVG — [download](https://cdn.brandfetch.io/idP-12xiOQ/w/820/h/154/theme/dark/logo.png?c=1bxid64Mup7aczewSAYMX&t=1771181854850) ## Colors | Name | Hex | Theme | | --- | --- | --- | | Medium Purple | #7569e7 | accent | | Cod Gray | #080808 | dark | | White | #ffffff | light | ## Fonts - Arial — asset _(custom)_ - var(--font-sans) — asset _(custom)_ --- _Source: _ _See [/llms.txt](/llms.txt) for a full list of agent-readable pages, and [/auth.md](/auth.md) for how agents authenticate._