LibraryH3lp is a customer service software platform that caters specifically to libraries, educators, and non-profits. With a flexible and affordable approach, LibraryH3lp offers a range of features and services to enhance customer communication and support. These include website chat, texting, email, and knowledge bases.

Through their real-time chat feature, LibraryH3lp provides privacy-first, accessible, and mobile-friendly web chat with the option of screensharing. The platform also offers backup staffing services, allowing libraries to have flexible coverage up to 24/7/365. Knowledge bases can be built using LibraryH3lp's FAQ feature, which can be used for both guest self-help and internal purposes.

LibraryH3lp integrates seamlessly with existing web products, such as CMS and LMS, and offers an open API with SDK for custom development. The platform also values collaboration, making it easy for library consortia to connect and transfer patrons between partners. Trusted by hundreds of libraries, educators, and non-profits worldwide, LibraryH3lp is a cost-effective solution that prioritizes customer satisfaction.

With a dedicated team and a 90-day free trial, LibraryH3lp is the go-to platform for enhancing customer service in the educational and non-profit sectors