@livevox.com
LiveVox CCaaS is a Cloud Call / Contact Center Platform that makes You a Game-Changer with Voice, Email, SMS, CRM, WFM, for Inbound & Outbound Agents.
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Description
LiveVox is a leading brand that offers an omnichannel customer experience platform to help businesses meet their customers on their preferred channel. With LiveVox, you can leverage a comprehensive suite of products and solutions to enhance your customer engagement and drive positive outcomes. The LiveVox platform includes Omnichannel Engagement, Outbound and Inbound Voice, Contact Center CRM, Self-Service and Automation, Business Phone System, Workforce Engagement, and Unified Analytics.
These products are designed to optimize agent performance, improve customer experience, and maximize return on investment. LiveVox's solutions cater to various business goals and industries, including financial services, teleservices, healthcare, telecom, retail, and insurance. Whether you're looking to improve experiences with actionable data, make agents successful, provide personalized customer service, enhance customer experience, or harness the power of the public cloud, LiveVox has the right solution for you.
Trusted by game-changing clients for over 20 years, LiveVox offers a proven cloud platform that empowers contact centers to outperform expectations on every level. With industry recognition from leading analysts, LiveVox is committed to delivering exceptional customer service, support, and resources. Start leading the change in your contact center with LiveVox today
Company Type
Public Company
Company Size
501-1000
Year Founded
2000
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