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livinglens.tv

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With Medallia video, capture richer insights from your customers and bring their stories to life while driving ROI for your business.

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Medallia offers a comprehensive video solution that captures, analyzes, and shares consumer insights, bringing their stories to life while driving ROI for your business. With Medallia Video, you can easily integrate video questions into surveys, capturing six times more information compared to open-end text responses. This allows you to review videos and transcriptions alongside other feedback, uncovering topics, themes, and sentiment for a more comprehensive understanding of customer and employee experiences.


For research and insights teams, Medallia Video Research Edition simplifies the capture of recordings and audio content, creating a centralized video library accessible by the entire organization. The platform transforms research findings into key insights to better understand and serve your customers in real-time, enabling you to compile and share video showreels with executives, boards, and key stakeholders. You can also capture insights virtually with Zoom, making remote market research easy and efficient.


The Medallia Video Zoom connector is available for customers of both Zoom and Medallia Video Research Edition. Additionally, Medallia Video Research Edition allows you to leverage AI and machine-learning tools to analyze speech, emotion, and context data, uncovering meaningful trends and enabling you to create impactful showreels and data reports

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