SMG is a leading brand specializing in experience management across various industries. They offer a powerful platform that combines industry-leading software with hands-on service. With their seamless, secure data and integrations, they enhance your technology ecosystem and provide trustworthy insights.

SMG's cross-channel feedback collection capabilities allow you to gather feedback at every stage of the customer and employee journeys. Their customizable reporting and analytics tools empower every user with actionable information to drive results. Taking a data-driven approach, SMG provides prescriptive actions to guide your next best steps at all levels of your organization.

SMG also offers a range of services to evolve from being data-driven to insights-driven. Their dedicated XM program management partners help you overcome your business challenges, and their insights provide measurable results and tangible ROI. With a focus on delivering positive experiences, SMG helps improve business outcomes across touchpoints and evolving expectations.

They drive engagement, reduce turnover, and provide a deeper perspective with brand tracking, benchmarks, and behavioral insights. Partnering with SMG means benefiting from their expertise in industry-specific XM solutions, tailored to industries such as restaurants, retail, consumer services, grocery, and more. Additionally, SMG provides customized and proven support through their client success services, ensuring a proactive partnership that moves your business forward.

With a rich history dating back to 1991, SMG continues to be a catalyst for change and a leader in enterprise XM. Explore their platform, services, success stories, and resources to find out how SMG can accelerate value for your brand