Lakehead Social Planning Council, based in Thunder Bay, Ontario, is a trusted brand that offers essential services through the 211 system. As a multi-channel information and referral system, 211 is accessible to Ontarians 24/7, providing a lifeline to social, community, health, and government services in Northern Ontario. With a simple dial of 2-1-1, individuals can speak with a dedicated Community Resource Specialist who will assess their needs and connect them to the most appropriate resources.

This free and confidential service is available in over 150 languages, making it accessible to a diverse range of individuals. Additionally, Lakehead Social Planning Council's 211 provides a comprehensive online database of Human Services. This database helps individuals, families, and social agencies quickly navigate the complex network of services.

It eliminates confusion and frustration by providing trusted and up-to-date information, reducing the time spent researching services. Not only does 211 assist individuals in need, it also supports social planners and decision-makers by providing evidence-based reporting on community needs, geographic trends, and impacts of referrals. This valuable information guides planning and investment for a more responsive human service system.

When uncertainty strikes, turn to Lakehead Social Planning Council's 211 to find the help and support you need