# Lume

- **Website:** <https://lume-cxm.com>
- **Primary alias:** `lume-cxm.com`

## Description

Lume is a hospitality technology brand that helps luxury resorts, boutique hotels, and experience-driven villas deliver personalized guest experiences while supporting revenue growth and more efficient operations. Its platform combines a bespoke, white-labelled guest interface with intelligent automation, AI, and analytics, allowing each property to present services in its own brand identity rather than use a generic template.

Guests access Lume through a web app without downloading software. They can explore property information, request room service, book spa appointments and on-site activities, and receive content tailored to their preferences and trip. Lume also supports engagement through the web app, WhatsApp, SMS, and email, with automated messages for pre-arrival, check-in, service updates, upsells, and checkout. QR codes can help guests discover the digital experience around the property.

For hotel teams, Lume provides a live operational dashboard, guest behavior insights, and revenue and upsell analytics. Staff can update services, pricing, activities, and content in real time. The platform also supports pre-arrival planning and digital check-in, helping reduce manual coordination and paperwork.

## Industries

- ✈️ Travel and Tourism
- ✈️ Accommodation and Hotels _(under Travel and Tourism)_
- 🖥 Computers Electronics and Technology

## Links

- [linkedin](https://linkedin.com/company/lume-cxm)

## Logos & icons

- logo _(primary)_ — PNG — [download](https://cdn.brandfetch.io/id7mBBC3CZ/w/723/h/723/theme/dark/logo.png?c=1bxid64Mup7aczewSAYMX&t=1791379069196)
- icon _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/id7mBBC3CZ/w/100/h/100/theme/dark/icon.jpeg?c=1bxid64Mup7aczewSAYMX&t=1791379069279)

## Colors

| Name | Hex | Theme |
| --- | --- | --- |
| Vermilion | #fa3e00 | accent |
| Antique Brass | #cc7760 | light |

## Fonts

- var(--font-family) — asset _(custom)_
- var(--font-family) — asset _(custom)_

## Imagery

- banner _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/id7mBBC3CZ/w/1584/h/396/ideeetgB8K.jpeg?c=1bxid64Mup7aczewSAYMX&t=1791379069540)

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_Source: <https://brandfetch.com/lume-cxm.com>_
_See [/llms.txt](/llms.txt) for a full list of agent-readable pages, and [/auth.md](/auth.md) for how agents authenticate._