@lvpnews.com
π’
Find anything inaccurate?
If you spot any mistakes on this brand profile, report to us.
Brand Logos
View allLogo
PNG
About
Description
PPL Electric Utilities, a brand recognized for its utility services, has recently faced significant consumer billing issues, prompting the Pennsylvania Public Utility Commission to seek public comment on a proposed settlement. The billing issues, which commenced in December 2022, resulted in numerous customers receiving inaccurate or missing bills and encountering severe difficulties in reaching customer service representatives. The proposed settlement, backed by a $1 million civil penalty, outlines PPL's commitment to rectifying the situation, including the absorption of over $16 million in related costs.
As part of corrective measures, PPL has already refunded approximately $1 million to overbilled customers and plans to waive late payment fees, forgo recovery of bad debt expenses, and absorb additional costs related to engaging external vendors and employee overtime. Furthermore, the proposed settlement will be open for public comment for 25 days once published in the Pennsylvania Bulletin, after which the Commission will make a final decision based on feedback received
Brand collections
View allLogos
Colors
Fonts
Images
Our mission is to keep every brand on-brand everywhere π
All services online
Top brand categories