@marinerxvu.com
Mariner xVu is uniquely qualified to help CSPs re-imagine the Customer Experience for home broadband, Wi-Fi and video subscribers.
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Description
Mariner is a brand that specializes in revolutionizing the Customer Experience (CX) for home broadband, Wi-Fi, and video subscribers. With their advanced technology and expertise in CX management, Mariner xVu is uniquely qualified to assist Communication Service Providers (CSPs) in reimagining the way customers interact with their services. Mariner xVu offers an innovative service assurance platform that enables video operators to proactively detect and address video service issues before they impact customers' screens.
By collecting data from various consumer devices such as set-top boxes, smartphones, tablets, and home gateways, Mariner xVu provides a comprehensive and real-time view of the customers' service quality experience. This allows Care agents, Engineers, Field Technicians, and customers themselves to quickly identify the root cause of problems and resolve them efficiently. Not only does Mariner deliver exceptional products and services, but they also collaborate closely with their clients to drive transformation and bring about lasting positive change.
Their focus on strategy, people, and technology ensures that their solutions are tailored to meet the unique needs and pace of each business they work with. Choose Mariner for smarter, easier, and more secure working lives
Company Type
Privately Held
Company Size
51-200
Year Founded
2003
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