@marketforce.com
Market Force provides location-level customer experience management solutions to protect your brand's reputation, delight customers, and make more money.
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About
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Market Force is a global brand that offers multi-location solutions for measuring and improving operational excellence, customer experience, and financial performance. With a robust framework in place, Market Force helps businesses across various industries, including restaurants, retail, grocery, petro-convenience, hospitality, travel, telecom, technology, energy, education, health and wellness, movie studios and theaters, fitness, financial services, gaming, CPG, alcohol and tobacco, pharma, and government agencies. Market Force operates on a large scale, completing over 100,000 mystery shops and analyzing millions of experience surveys each month.
They also manage a contact center that handles over 100,000 inbound calls and have over 1 million logins on their KnowledgeForce® Platform. With their diverse range of services, Market Force provides solutions for employee engagement, operational excellence, customer experience, and more. The Market Force team is comprised of experienced professionals, including their Chief Executive Officer Ray Walsh, Chief Marketing and Sales Officer Scott Griffith, Chief Technology Officer Jeff DePiazza, Chief Financial Officer Ed Cordell, and other talented individuals who bring their expertise to drive success for their clients.
Overall, Market Force is dedicated to using technology and innovation to improve their clients' brands and help them excel in today's competitive market
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