NTT Business Process Outsourcing (BPO) is a subsidiary of NTT Ltd, a leading global technology and services company. Established in Canada, NTT BPO provides a wide range of business process outsourcing solutions to clients across various industries. Headquartered in Montreal, Quebec, NTT BPO Canada has a rich history that dates back to its inception in 1988.

Originally known as Periphonics Canada Inc., the company focused on delivering interactive voice response systems. Over the years, it expanded its portfolio to include services in customer support, technical support, sales, order processing, and back-office operations. As part of the NTT group of companies, NTT BPO Canada operates on a global scale.

It has subsidiaries and partnerships in different countries, enabling it to provide its services to clients around the world. Notable subsidiaries include NTT DATA Services in the United States, NTT BPO Korea, and NTT DATA Services Philippines. Through its global network, NTT BPO offers multilingual support, delivering services in various languages to cater to diverse customer bases.

NTT BPO has established itself as a key player in the global BPO industry. As of the latest available data, NTT BPO's annual global sales reached $1. 2 billion, contributing to NTT Ltd's overall revenue.

The company's market position is notable, with a strong competitive standing among other major BPO service providers. In terms of major events, NTT BPO's growth has been fueled by strategic acquisitions and partnerships. In 2019, NTT BPO acquired Acorio, a U.

S. -based ServiceNow consultancy, expanding its capabilities in digital transformation services. This move strengthened NTT BPO's position as a leading provider of IT and business services.

NTT BPO continues to focus on innovation, leveraging emerging technologies to enhance its service offerings and deliver value to its clients. As of the latest updates, NTT BPO remains at the forefront of the BPO industry, constantly adapting to market changes and client needs. With a global presence and a diverse range of services, NTT BPO continues to solidify its position as a trusted partner for organizations seeking reliable and efficient business process outsourcing solutions