# Mundiale

- **Website:** <https://mundiale.ai>
- **Primary alias:** `mundiale.ai`

## Description

Mundiale is a business technology company that uses artificial intelligence to improve customer interactions and operational performance. Its AI agents support customer service, sales, and collections, primarily through WhatsApp, integrating with clients’ CRM, ERP, and legacy systems. The agents interpret customer needs, retrieve relevant information, take actions such as issuing payment links or negotiating agreements, and hand conversations to human staff with the interaction history when needed.

The company’s services include automated customer support designed to resolve requests on first contact, guided sales journeys from lead qualification to purchase, and active collections to encourage payment and reduce delinquency. Mundiale also provides AI-powered auditing of human interactions, quality monitoring, and real-time dashboards for tracking queues, service levels, and operational performance. Its solutions are offered for enterprise and smaller businesses, with tailored options for internet providers and vehicle protection companies. Mundiale additionally offers performance marketing services that connect paid traffic with messaging channels and sales conversion.

## Industries

- 🖥 Computers Electronics and Technology
- 🖥 Artificial Intelligence and Machine Learning _(under Computers Electronics and Technology)_
- 📊 Business and Consumer Services

## Links

- [instagram](https://instagram.com/mundialebrasil)
- [linkedin](https://linkedin.com/company/mundiale)
- [facebook](https://facebook.com/mundialebrasil)

## Logos & icons

- logo _(primary)_ — PNG, SVG — [download](https://cdn.brandfetch.io/idISpbLhjr/w/820/h/219/theme/dark/logo.png?c=1bxid64Mup7aczewSAYMX&t=1790893112383)
- icon _(primary)_ — PNG — [download](https://cdn.brandfetch.io/idISpbLhjr/w/545/h/545/theme/dark/icon.png?c=1bxid64Mup7aczewSAYMX&t=1790893112717)

## Colors

| Name | Hex | Theme |
| --- | --- | --- |
| Dodger Blue | #3482ff | accent |
| White | #ffffff | light |
| Cloud Burst | #20225e | dark |

## Fonts

- var(--fonte-titulo) — asset _(custom)_
- var(--fonte-corpo) — asset _(custom)_

## Imagery

- banner _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idISpbLhjr/w/1584/h/396/id_XWJamlN.jpeg?c=1bxid64Mup7aczewSAYMX&t=1782226300894)

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_Source: <https://brandfetch.com/mundiale.ai>_
_See [/llms.txt](/llms.txt) for a full list of agent-readable pages, and [/auth.md](/auth.md) for how agents authenticate._