# Guest Experience

- **Website:** <https://myguestx.com>
- **Primary alias:** `myguestx.com`

## Description

The X Factor is a digital marketing and growth partner focused on helping hospitality businesses create memorable guest experiences and generate more direct bookings and revenue. Its approach is built around the belief that experiences, rather than physical places alone, create lasting emotional connections and encourage guests to recommend a brand and return.

The company supports hotels, lodges, bed and breakfasts, and restaurants across the guest journey, from initial enquiry through departure and beyond. Its three-step model begins with planning: developing practical, performance-focused marketing plans that cover online and offline activity. It then builds a digital ecosystem designed to connect businesses with suitable guests and convert interest into bookings. Finally, performance marketing is used to reach target audiences and support business growth.

Services highlighted include marketing action plans, website and booking engine development, hospitality-focused search engine optimisation, and Google Hotel Ads. The X Factor aims to help hospitality brands improve their visibility, strengthen direct booking performance, and deliver a welcoming experience that guests will remember and share.

## Industries

- 📊 Business and Consumer Services
- 📊 Marketing and Advertising _(under Business and Consumer Services)_
- 📊 Online Marketing _(under Business and Consumer Services)_

## Links

- [facebook](https://facebook.com/cannectdigital)
- [instagram](https://instagram.com/myguestx)
- [linkedin](https://linkedin.com/company/guest-experience)

## Logos & icons

- logo _(primary)_ — PNG — [download](https://cdn.brandfetch.io/idQGf906JS/w/591/h/591/theme/dark/logo.png?c=1bxid64Mup7aczewSAYMX&t=1793392832620)
- icon _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idQGf906JS/w/500/h/500/theme/dark/icon.jpeg?c=1bxid64Mup7aczewSAYMX&t=1793392832828)

## Colors

| Name | Hex | Theme |
| --- | --- | --- |
| Ripe Lemon | #f3ed1f | accent |
| Cod Gray | #070707 | dark |
| White | #fdfdfd | light |

## Fonts

- -apple-system — asset _(system)_

## Imagery

- banner _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idQGf906JS/w/3384/h/573/id6FfakOcP.jpeg?c=1bxid64Mup7aczewSAYMX&t=1793392832434)

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_Source: <https://brandfetch.com/myguestx.com>_
_See [/llms.txt](/llms.txt) for a full list of agent-readable pages, and [/auth.md](/auth.md) for how agents authenticate._