NECCF (Northeast Contact Center Forum) is a prominent organization dedicated to addressing the needs of contact center professionals. Their mission is to provide a platform for call center professionals to network, share experiences, and stay updated on the latest technology trends and best practices in the industry. NECCF organizes a variety of events, including live and virtual events, workshops, panel discussions, and presentations, all aimed at facilitating personal and professional development.

Their events feature knowledgeable speakers who cover current topics relevant to the contact center industry. Additionally, NECCF offers valuable resources, including a Facebook forum where professionals can engage in discussions, share ideas, and support one another. They also have a LinkedIn group for further networking opportunities.

If you are looking to enhance your knowledge and connect with like-minded professionals in the contact center industry, NECCF is the perfect platform for you. Join their upcoming events or explore their resources to stay ahead in your career