Netcracker, headquartered in Waltham, Massachusetts, United States, is a leading global provider of professional services, software solutions, and managed services for communications service providers (CSPs). The company was founded in 1993 and has since grown to become a trusted partner for over 250 CSPs in more than 110 countries. Netcracker offers a comprehensive suite of products and services designed to help CSPs transform their businesses and adapt to the evolving telecommunications landscape.

Their main product, the Netcracker Digital BSS/OSS, enables CSPs to optimize their operations, enhance customer experience, and launch new digital services. The platform includes solutions for revenue management, customer management, service assurance, network management, and resource management. With a global presence, Netcracker operates through several subsidiary companies and strategic partnerships.

One notable subsidiary is NEC Corporation, a global leader in the integration of IT and network technologies. Netcracker is a wholly-owned subsidiary of NEC Corporation, which has enhanced the company's global reach and capabilities. Netcracker has established strategic partnerships with industry leaders such as IBM, Ericsson, and Salesforce to deliver comprehensive solutions that address the needs of CSPs.

These partnerships further solidify Netcracker's market position and enable them to provide innovative and scalable solutions to their customers. In terms of market position, Netcracker is recognized as a leader in the telecommunications industry, consistently ranked among the top providers of BSS/OSS solutions. Their extensive global customer base and strong partnerships contribute to their competitive advantage and market dominance.

Notable events in Netcracker's history include the acquisition by NEC Corporation in 2008, which provided the company with additional resources and expertise to fuel its growth. In recent years, Netcracker has focused on expanding its product portfolio and enhancing its digital capabilities to align with the industry's shift towards digital transformation. As of the latest available information, Netcracker continues to be a leading player in the telecommunications industry, offering advanced solutions to help CSPs drive digital innovation and improve their operational efficiency