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Social Media Listening, Publishing, Responding, and Analytics Use customer sentiment to boost your brand perception with our robust social media management tool.
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About
Description
Reputation is a leading brand in the field of Online Reputation Management (ORM) and Experience Management. Trusted by businesses worldwide, Reputation offers a comprehensive suite of products and services to help companies enhance their online presence, attract new customers, and drive growth. With Reputation's Business Listings solution, businesses can increase visibility, guarantee accuracy, and achieve higher conversion rates.
The Reviews & Review Booster feature allows businesses to track, manage, and respond to customer reviews all in one place, ensuring excellent customer service. Reputation's Surveys feature enables businesses to build and send surveys on the sites that matter most to them, gaining valuable insights from customer feedback. The Social Suite feature allows businesses to listen, like, and respond to social media posts in one central location, enhancing their brand's online reputation.
By leveraging Reputation's Location Pages, businesses can get found and convert more customers across all their locations, while the Insights feature helps them understand sentiment, analyze feedback, and take action with text analytics. In addition, Reputation offers Actions, the best help desk ticketing software for any size business, as well as Competitive Intelligence, which allows businesses to analyze competitors' ratings and reviews, compare performance, and identify new opportunities. With Integrations, businesses can activate the power of feedback data across their tech stack.
Reputation serves various industries, including Automotive, Restaurants & Hospitality, Retail, Property Management, Financial Services, Healthcare, and Senior Care. Through tailored solutions, Reputation helps businesses in these sectors increase leads, improve guest satisfaction, attract and retain customers, drive occupancy rates, and ensure exceptional experiences for patients and senior care recipients. With an extensive range of resources available, including training materials, customer stories, videos, webinars, articles, and data-driven research reports, Reputation empowers businesses to stay ahead of the competition and achieve their growth objectives.
The Reputation platform provides a seamless experience, consolidating multiple solutions and streamlining feedback to help businesses understand their data and take action to improve. Trusted by top agencies and SaaS providers, Reputation's partnerships further enhance the value it delivers to its clients. Reputation is committed to providing exceptional service and support to its customers.
Through its Customer Portal, businesses can access account assistance and resources whenever they need them. In conclusion, Reputation is the go-to brand for businesses looking to manage their online reputation, enhance customer experiences, and drive growth. With its comprehensive range of products, industry expertise, and dedication to customer success, Reputation is the partner businesses can rely on to achieve their goals
Company Type
Privately Held
Company Size
51-200
Year Founded
2005
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