North West Fire Control is the central hub for emergency calls in the Greater Manchester, Lancashire, Cheshire, and Cumbria regions. As a vital link in the response chain, we receive and handle all 999 calls, coordinating fire engines and resources to incidents 24/7, 365 days a year. From rural areas to bustling cities, our coverage spans over 5000 square miles, protecting a population of 5.

5 million people. Our mission is clear: to protect lives through excellent emergency call handling, resource mobilization, and incident support. We prioritize inclusivity and have implemented guidance to ensure fair treatment for all applicants, including those with disabilities.

We are proud to be an accredited Disability Confident Employer, leading the way in our community. At North West Fire Control, we are committed to delivering outstanding emergency control services, supporting our staff, and each other across the counties we serve. Our values drive every aspect of our work, ensuring the highest level of service to the public.

As a company controlled by local authorities, we prioritize delivering a resilient emergency call management and mobilization service on behalf of the Fire & Rescue Services. With our dedication, expertise, and strong sense of community, North West Fire Control strives to provide a service of the highest possible standard