# Omnismart

- **Website:** <https://omnismart.com.br>
- **Primary alias:** `omnismart.com.br`

## Description

OmniSmart is a cloud-based omnichannel platform that brings customer communications, sales, and operations together. It connects WhatsApp, phone, email, social media, CRM, and automation so teams can work with a shared view of each customer’s conversations, history, and next steps. Its modular tools include omnichannel support, AI-enabled helpdesk, customer success, CRM and sales pipelines, lead management, marketing campaigns, email marketing, and forms and landing pages.

For business communications, OmniSmart offers virtual PABX, VoIP telephony, call-center tools, softphones, intelligent call routing, IVR, and 0800 and 4004 numbers. Teams can also connect WhatsApp calling and Microsoft Teams, with call information linked to customer records where supported. AI agents can respond on WhatsApp, websites, and voice channels, answer questions, schedule appointments, handle payment requests, and transfer conversations to staff when needed.

The platform includes workflows, APIs and integrations, reporting, electronic signatures, document tools, and mobile access. OmniSmart also provides professional services, including project planning, custom development and integrations, and mentoring.

## Industries

- 🖥 Computers Electronics and Technology
- 🖥 Cloud Services and Computing _(under Computers Electronics and Technology)_
- 🖥 Telecommunications _(under Computers Electronics and Technology)_

## Links

- [instagram](https://instagram.com/omnismart360)
- [facebook](https://facebook.com/omnismart360)
- [linkedin](https://linkedin.com/company/omnismart)

## Logos & icons

- logo _(primary)_ — PNG — [download](https://cdn.brandfetch.io/id2IsE06CH/w/1024/h/170/theme/dark/logo.png?c=1bxid64Mup7aczewSAYMX&t=1790343252027)
- icon _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/id2IsE06CH/w/2000/h/2000/theme/dark/icon.jpeg?c=1bxid64Mup7aczewSAYMX&t=1790343252377)

## Colors

| Name | Hex | Theme |
| --- | --- | --- |
| Ebony | #161432 | accent |
| Black | #000000 | dark |
| Whiskey | #d69669 | light |

## Fonts

- Nunito Sans — asset _(google)_
- Poppins — asset _(google)_

## Imagery

- banner _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/id2IsE06CH/w/3555/h/589/idSr3CJM3h.jpeg?c=1bxid64Mup7aczewSAYMX&t=1790343252612)

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_Source: <https://brandfetch.com/omnismart.com.br>_
_See [/llms.txt](/llms.txt) for a full list of agent-readable pages, and [/auth.md](/auth.md) for how agents authenticate._