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Webhelp Global

@onelinkbpo.com

Webhelp, now including OneLink, creates game-changing customer journeys and human experiences across the Americas.

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Webhelp Global is a global customer experience and business process outsourcing (BPO) company based in Guatemala. It was founded in 2000 and has since become a major player in the industry. The company's headquarters are located in Guatemala City.


Webhelp Global offers a range of products and services to enhance the customer experience for its clients. These services include customer support, technical support, sales support, and customer relationship management. The company also provides specialized BPO services like data analysis, payment processing, and back-office support.


Webhelp Global leverages technology and employs trained professionals to deliver exceptional customer service and drive customer satisfaction. On a global scale, Webhelp Global has established a strong presence. The company has offices and operations in several countries, including the United Kingdom, France, Germany, Morocco, and South Africa.


It has acquired several companies and formed strategic partnerships to expand its reach and offer a wider range of services to clients. Notable subsidiaries and joint ventures include Webhelp UK, Webhelp France, and Webhelp Germany. In terms of market position, Webhelp Global is a leading player in the customer experience and BPO industry.


The company has achieved significant growth over the years and has established a reputation for delivering high-quality services. It competes with other major players like Teleperformance, Convergys, and Sitel. Webhelp Global has experienced notable events that have contributed to its growth.


In 2016, the company partnered with KKR, a global investment firm, to support its growth strategy. This partnership allowed Webhelp Global to expand its capabilities and strengthen its position in the market. Currently, Webhelp Global continues to thrive in the industry.


The company remains committed to its mission of delivering exceptional customer experiences and providing innovative solutions. It continuously adapts to market trends and invests in technology to stay ahead of the competition. With its global footprint and strong market presence, Webhelp Global is poised for further growth and success in the future

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