@opinionlab.com
Digital feedback captures customer feedback via digital experience signals like web and mobile channels, giving customers a CX voice.
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About
Description
Verint is a leading brand that specializes in digital feedback management and experience management solutions. They offer a range of products and services designed to capture customer feedback through various digital channels such as web and mobile. By giving customers a voice in their customer experience (CX), Verint helps businesses make smarter decisions and improve the consistency and quality of CX.
With Verint Digital Feedback, businesses can optimize their websites, deliver optimal mobile experiences, and connect channels to create a sustainable competitive advantage. The platform empowers organizations to act quickly by capturing customer-initiated feedback in real-time and taking targeted action. Through advanced analytics and data visualization tools, businesses gain valuable insights into customer sentiment and can make strategic improvements to their customer and employee experiences.
Verint's solutions have been recognized as industry leaders, with clients appreciating their effectiveness in enabling customers to share feedback and acting on issues promptly. With Verint, businesses can cultivate customer advocacy, increase sales, gain loyal customers and employees, and ultimately enhance customer lifetime value
Company Type
Public Company
Company Size
51-200
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