Percepta is a global brand dedicated to delivering a frictionless customer experience and creating customer loyalty. With a passion for people, they are customer experts, offering a comprehensive range of services to businesses across various industries. Their Contact Center & Customer Experience solutions ensure a seamless customer journey across every touchpoint.

From multichannel concern resolution and concierge services to inquiries management and recall support, Percepta ensures top-notch customer satisfaction. They also provide executive office and legal support as well as in-vehicle technology assistance. Percepta's Digital services enable brands to engage with customers online effectively.

From digital strategy and design to social media management and live chat support, they help businesses build and maintain a strong online presence. Additionally, Percepta offers Business Support & Outsourcing services that add value to businesses through warranty services, dealer and fleet operations support, technical hotline assistance, and dealer education. They also specialize in Revenue Generation programs, tailoring strategies for business growth and increased revenue through lead management, marketing support, and outbound services.

With their expertise in Technology, Percepta helps businesses determine the best-fit technology solutions, including technology capabilities, design and integration, and data warehousing. Percepta provides Consultancy services focusing on customer-centric solutions, including strategy creation, solution design, implementation and delivery, and voice of customer insights. With 18 global locations serving 24 markets and expertise in 18 languages, Percepta is a trusted partner in creating customer loyalty across the globe