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Pointel Solutions

@pointelsolutions.com

Pointel Solutions is a leading contact center solution provider, helping the contact center enterprises to achieve their customer satisfaction and interaction with top notch management tools.

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About

Description

Pointel Solutions India | Alampur is a leading brand and premier reseller of contact center solutions. With over 20 years of experience, they specialize in helping contact center enterprises achieve customer satisfaction and seamless interaction through top-notch management tools. Their services include Genesys implementation, voice self-service, customer relationship management, and analytics solutions.


Pointel Solutions aims to provide the most user-friendly and effective contact center solutions to their customers worldwide. They prioritize meeting the needs of their customers and are well-equipped to take on challenging projects. As a trusted software company, they have successfully implemented contact center solutions for various industries such as pharmaceutical, telecom, credit unions, and consumer products companies.


With Pointel Solutions, you can expect reliable support and maintenance, professional services, and a future-ready customer experience platform. Their expertise in Genesys technology and their commitment to delivering projects on time and on budget make them a preferred partner for all contact center needs

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Company Type

Privately Held

Company Size

201-500

Year Founded

1999

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