# Premium Plus

- **Website:** <https://premiumplus.io>
- **Primary alias:** `premiumplus.io`
- **Founded:** 2012
- **Employees:** 11+
- **Location:** St-Niklaas, Belgium
- **Company kind:** PRIVATELY HELD

## Description

Premium Plus is an independent European Zendesk partner that helps organisations improve customer and employee service. With more than 15 years of Zendesk expertise, over 1,000 projects delivered, and a 9.2 NPS score, the company supports both businesses adopting Zendesk and those seeking greater value from an existing setup. Its services cover implementation, data migration, training and licensing, as well as health checks, optimisation, AI and automation, analytics, and ongoing Premium Care. Premium Plus also builds and extends Zendesk environments with AI agents, Copilot, voice solutions, themes, apps and integrations, and self-service portals. Its work helps CX, IT and service leaders reduce support costs, manage ticket volumes, improve response times, and scale service across complex organisations. The company serves clients across Europe, particularly in retail and ecommerce, financial services, and technology and SaaS. It also provides practical resources, expert insights, events, and customer stories to help teams develop their customer and employee experience.

## Industries

- 🖥 Computers Electronics and Technology _(under Computers Electronics and Technology)_
- 🖥 Computers Electronics and Technology

## Links

- [facebook](https://facebook.com/premiumplus.io)
- [instagram](https://instagram.com/premiumplus_io)
- [twitter](https://twitter.com/premiumplus_io)
- [youtube](https://youtube.com/channel/UCzcAXjiNp751_PQkb5pprNg)
- [linkedin](https://linkedin.com/company/premium-plus)

## Logos & icons

- icon _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idG5gSjRFe/w/1325/h/1325/theme/dark/icon.jpeg?c=1bxid64Mup7aczewSAYMX&t=1791252303055)
- logo _(primary)_ — PNG, SVG — [download](https://cdn.brandfetch.io/idG5gSjRFe/w/820/h/261/theme/dark/logo.png?c=1bxid64Mup7aczewSAYMX&t=1791252302810)

## Colors

| Name | Hex | Theme |
| --- | --- | --- |
| Maroon Oak | #650d27 | dark |
| White | #ffffff | light |
| Amaranth | #e61d59 | accent |

## Fonts

- var(--ff-h1) — asset _(custom)_
- var(--ff-btn) — asset _(custom)_

## Imagery

- banner _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idG5gSjRFe/w/400/h/66/id0E59Li8H.jpeg?c=1bxid64Mup7aczewSAYMX&t=1780575892710)

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_Source: <https://brandfetch.com/premiumplus.io>_
_See [/llms.txt](/llms.txt) for a full list of agent-readable pages, and [/auth.md](/auth.md) for how agents authenticate._