Odigo is a leading global provider of Contact Center as a Service (CCaaS) solutions that deliver exceptional customer experiences powered by empathy and technology. Our mission is to help brands and companies reconnect with empathy and expertise, crucial components of brand differentiation and performance. By putting listening, caring, and warmth at the heart of customer relationships, we create mutual benefits for consumers, users, and brand ambassadors.

Born in the cloud and supported by years of collaboration with our clients, Odigo offers a platform of conversational technologies and solutions for customer relations. Our expertise in human voice, natural language, and artificial intelligence enables us to provide personalized and high-quality interactions across various communication channels. We prioritize innovation by leveraging the latest technological advancements, including partnerships with Google and Nuance.

Our solutions are designed to handle high volumes of data and exchanges, making them suitable for large organizations and public services. We believe that the human element is crucial in guiding our technology development, as customer experience is rooted in the experience of customer service employees. At Odigo, our purpose is to make services accessible for everyone and transform interactions between brands and consumers into simple, intuitive, and secure experiences.

We advocate for industry professionals and provide them with the tools to create positive experiences worldwide. Our story dates back to 1986 when we launched the first French audiotel service and continued to expand and innovate over the years. Join us at Odigo and experience the power of technology-driven empathy in customer relationships