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Flip CX

@redroute.com

Flip your phone into a modern Voice experience, squash support issues, and wow your customers.

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About

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Flip CX, Inc. Their goal is to optimize businesses' phone channels and enhance the overall customer experience. With their product, companies can expect improved performance and better customer service interactions.


Flip CX offers a range of services and features to help businesses achieve optimal results. They provide a Voice AI Readiness Quiz to assess a company's preparedness for implementing voice AI technology. Their product benefits include natural-sounding conversations, AI development, and understanding customer needs.


They address objections and frequently asked questions to provide a seamless experience for customers. Pricing and integrations are available to suit individual business requirements. The journey of Flip CX started in 2015 when founders Brian Schiff, Sam Krut, and Jacob Cooper began RedRoute, Inc.


Recognizing the challenges faced by customer service teams and the rise of voice-enabled products like Alexa, they saw an opportunity to transform customer service by leading the way with Voice as a channel. At Flip CX, employees thrive in a supportive and collaborative environment. They enjoy generous time off, flexible working arrangements, and competitive compensation packages.


The company values authenticity, respect, and fun, and fosters a strong sense of community through regular social events. With their mission to change the script of customer service, Flip CX is making a positive impact by delivering excellent and personalized experiences for both businesses and their customers

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