Refiner

Refiner is a customer feedback solution specifically designed for modern software businesses. Our goal is to help software companies make better product decisions, achieve deep and specific user segmentation, and deliver personalization that truly resonates with customers. With Refiner, you can build survey templates that reflect your brand and design.

Whether it's in-product surveys or email surveys, our solution allows you to gather valuable feedback from your customers. You can also analyze the data collected through our reporting dashboard, enabling you to gain insights and take actionable steps. Our user segmentation feature helps you categorize your customers based on their feedback, allowing you to tailor your approach and provide a more personalized experience.

We also offer integration with Slack and email alerts, ensuring you never miss important feedback. Refiner supports various use cases, including customer success, growth marketing, user research, and product management. Our popular surveys, such as the Net Promoter Survey (NPS®), Customer Effort Score (CES), Customer Satisfaction (CSAT), and Product Market Fit (PMF), provide valuable insights.

Ready to see Refiner in action? Experience our highly converting and fully customizable survey widgets to understand the impact it can have on your business. Join our community of satisfied customers and continuously refine your software experience to provide more value to your users and customers