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Relia

@relia-group.com

「KDDIエボルバ」と「りらいあコミュニケーションズ」が経営統合し「アルティウスリンク」が発足しました。コンタクトセンター(コールセンター)を中心としたBPOサービス、真のCXを高めるオムニチャネルソリューションやITソリューションなど、高品質なサービスをご提供しております。

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Relia is a Japanese company that specializes in providing customer support services to various industries. It was founded in 1975 as an in-house customer support division of its parent company, Pasona, and was later established as a separate entity in 1988. Relia's headquarters are located in Tokyo, Japan.


The company offers a range of customer support services, including call center operations, technical support, help desk services, and back-office functions. It caters to industries such as telecommunications, automotive, consumer electronics, and healthcare. Relia focuses on providing high-quality customer service to enhance customer satisfaction and loyalty.


On a global scale, Relia has expanded its operations through various subsidiaries, joint ventures, and partnerships. It has subsidiaries in countries like the United States, China, and Indonesia, allowing it to provide localized customer support services to a diverse range of clients. Relia also collaborates with global technology companies to deliver innovative solutions and enhance its service offerings.


Relia holds a strong market position in the customer support industry, both in Japan and globally. With its extensive experience and expertise, the company has built long-term partnerships with major corporations and established a reputation for reliability and effectiveness in customer service. In terms of global sales, Relia is among the top players in the industry, competing with companies like Teleperformance and Alorica.


Over the years, Relia has achieved significant milestones and made notable changes in its strategy and product lineup. It has continuously evolved its service offerings to adapt to changing market dynamics and technological advancements. The company has also focused on incorporating digital solutions, such as AI-powered chatbots and self-service portals, to enhance customer experiences.


Currently, Relia continues to strengthen its position in the customer support industry. It remains committed to delivering exceptional customer service and expanding its global footprint. The company is continuously investing in technological advancements and talent development to stay ahead in an increasingly competitive market.


In conclusion, Relia is a prominent Japanese company specializing in customer support services. With a strong market position and global operations, it offers a wide range of services to various industries. Relia's commitment to innovation and customer satisfaction ensures its continued growth and success in the industry

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