@riffonline.com
RIFF is a digital full-service agency specialized in providing solutions and services for the entire digital customer journey.
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RIFF Digital Engagement is a brand that is dedicated to providing premium customer contact and improving customer satisfaction and loyalty. With a team of over 400 highly educated digital natives, RIFF strives 24/7 to offer solutions via any system and on any channel. Their team consists of experienced specialists and fresh online talent, ensuring an optimal mix of knowledge and innovation.
RIFF believes in the power of the human touch and does not work with rigid processes or scripts. Instead, they use flexible frames that allow their team to strike the right chord and truly help people. RIFF manages high-quality customer relationships, optimizes business relationships and processes, and provides thoughtful and practical solutions to complex customer care challenges.
With over 30 years of experience, RIFF is passionate about delivering exceptional customer experiences. Whether it's a simple or complex matter, RIFF is dedicated to being approachable, understanding, and helpful
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