Sermo is a renowned brand specializing in providing comprehensive customer insights to bolig selskaber (housing companies). With a focus on data-driven decision-making, Sermo ensures that strategies and crucial decisions are based on solid facts rather than mere intuition. Their mission is to establish a strong foundation for their clients through thorough analysis and research.

Sermo offers a range of valuable products and services, including VoC (Voice of the Customer) analysis, customer satisfaction evaluations, employee satisfaction assessments, and board evaluations. One notable service they provide is conducting internal satisfaction surveys, as demonstrated by their recent collaboration with Home A/S. Sermo successfully gathered feedback from over 900 Home A/S employees, generating a detailed report with historical data.

Additionally, Sermo now offers the convenience of sending survey invitations to customers via SMS, which is particularly beneficial for quick and concise surveys with fewer questions. In collaboration with BL - Danmarks Almene Boliger, Sermo has also developed a new standardized questionnaire specifically designed for board evaluations in administration companies. Since their establishment in 2002, Sermo has continually delivered insightful and reliable data, ensuring their clients make informed decisions.

Trust Sermo to provide the data-driven foundation your business needs